Testimonials and Reviews
Kramer & Company Mechanical offers plumbing and HVAC services in Northwest Arkansas. We believe the key to keeping our customers for life is to offer impeccable service — with integrity.
Are you already a Kramer & Company customer? Customer reviews are especially helpful in keeping our business thriving, and we would truly appreciate a review from you!
I had been having a problem with the air conditioner at my rental property and was told that it could be the air compressor that needed replaced so I called Kramer and they sent a repair man, S. Duncan. He was very polite and checked the unit and found …read more
Carolyn L. Pineville, MO
The office set up my service call expeditiously. The service tech arrived 30 min. early but was courteous enough to call to make sure that was OK. Once here he checked our AC system and made some recommendations regarding the use of register filters wi …read more
Patti L. Bella Vista, AR
As I scanned the yellow pages for a plumber, I noticed Kramer & Co Mechanical’s ad. I called and left a message with their secretary, and the owner returned my call promptly, within half an hour. They were quick to come out to assess the problem, a …read more
Scott M. Bella Vista, AR
I have only good things to say about Kramer & Co Mechanical. I’ve had about four different plumbers in the past few weeks, and Kramer was the most apt and able to to fix my problems for the least amount. They were comprehensive, expedient, and fair …read more
Bill W. Rogers, AR
Kramer & Co Mechanical has done quite a bit of work for us over the past three and a half years, and we have never had any complaints. More recently they came out to repair a pipe that had burst and flooded the house. They were able to come out rig …read more
Susan P. Springdale, AR
BVGC Garden Club
Worked on our In Floor Heat boiler and did a great job. So hard to find someone who knows what they are doing.
We have had a few weeks of a strange smell. I finally called and used this group from a neighbors recommendation, and I’m so glad I did. Tom was absolutely wonderful, and even the office staff and other plumbers I spoke to were super kind about our situation and helpful. We will definitely use them again and recommend them to everyone.
The tech that was sent out did a fantastic job. I had a clogged drain in my AC unit drain pan and he fixed the issue without trying to upsell me on repairs or equipment that weren't needed.
Always great service and quick to respond.
Great service! Professional! Reasonable priced! On time! I was having a hard time getting someone to help and Kramer & Co answered my call and came to fix the problem. I definitely will use them again if needed.
Sean was heating specialist. He was excellent and very professional. He explained what he checked and was courteous.
I had a huge leak in my main water line. Kramer & Company replaced my entire water line going into the house. After being without water for nearly six weeks because I could not get a plumbing contractor to do the job--I stumbled across Kramer. I'm so glad I did! They were fair with their price, and they did an outstanding job! Not to mention, they started my job immediately and finished fast. They had all the big equipment to trench nearly 250 feet of water line. I'm highly impressed and highly recommend them for any plumbing work you may need. Specifically--Derek was fantastic! Thanks again, Derek and Kramer & Company. We now have water!!
Glenda Sue Morris
Our master bath toilet was replaced and the waterline from the previous one was too short for the new one. Tim reset the seal, tightened all the screws, put the new line in and voila! It works great!
Very nice and polite technicians. Highly Recommend Kramer Co. !!!!!
Mike and team are always prompt and professional. Highly recommend them!
I highly recommend Kramer...Matt was honest, dependable and knowledgeable. He made the repair and then checked back a week later to ensure the quality of his work -- it was a complicated repair. He was professional and kind. I highly recommend Kramer!
Their service was fast, reasonable and professional. They helped me understand what was needed. Quick resolution, I'm totally pleased,.
I so appreciate you guys getting to us so quickly when we had an emergency leak. I didn’t get the man’s name, as I had to leave and my family member stayed. But he was so amazing. Thank you so much!
Everyone else was telling me, oh we will put you on the list sometime next week. I called Kramer at 8 a.m. They showed up about 2pm ( they tried to come at noon but I wasn't home) they had my hot water heater fixed in about 1 hour. At about 1/3 of the price I thought it was going to cost. I talked to Mike Kramer in the morning. He's the one that scheduled the repair. He sent his guy John over really courteous and polite professional and efficient I cannot recommend this company enough. I've already made a recommendation to my daughter. And I recommend them to you.
Had a gas leak when trying to hook up new stove. Timothy did a marvelous job in finding leak and fixing. He was extremely professional very courteous. Can't say enough about the job he did.
While its been some time since I worked with Kramer & Co Mechanical in July 2020, their HVAC repair has held up extremely well. They were able to quickly and fully diagnose the issue (which another HVAC company was unable to do), then proceeded to do a very thorough repair. I highly recommend working with them to anyone who needs HVAC help.
]The service this company gives is outstanding and great customer service and the knowledge this company has is at the top.
The Kramer Team does great work. They do our plumbing and HVAC. Good quality workmanship and fair pricing.
Alex was amazing! Super professional, and upfront on everything he did. 10/10 will definitely use them and suggest them in the future!
Came out when they were scheduled and went to get the correct parts right away to make the repair. Professional and reliable.