Testimonials and Reviews
Kramer & Company Mechanical offers plumbing and HVAC services in Northwest Arkansas. We believe the key to keeping our customers for life is to offer impeccable service — with integrity.
Are you already a Kramer & Company customer? Customer reviews are especially helpful in keeping our business thriving, and we would truly appreciate a review from you!
Featured Reviews
Jim Harton
1685042959
Todd Robinson
1679014427
BVGC Garden Club
1677297209
Worked on our In Floor Heat boiler and did a great job. So hard to find someone who knows what they are doing.
Erin Portner
1675705802
We have had a few weeks of a strange smell. I finally called and used this group from a neighbors recommendation, and I’m so glad I did. Tom was absolutely wonderful, and even the office staff and other plumbers I spoke to were super kind about our situation and helpful. We will definitely use them again and recommend them to everyone.
Taylor Duke
1674749397
The tech that was sent out did a fantastic job. I had a clogged drain in my AC unit drain pan and he fixed the issue without trying to upsell me on repairs or equipment that weren't needed.
Christopher Rouse
1672149407
Always great service and quick to respond.
Patricia Wallace
1665187064
Great service! Professional! Reasonable priced! On time! I was having a hard time getting someone to help and Kramer & Co answered my call and came to fix the problem. I definitely will use them again if needed.
Myron Recob
1665167655
Sean was heating specialist. He was excellent and very professional. He explained what he checked and was courteous.
Dennis Fultz
1665092520
I had a huge leak in my main water line. Kramer & Company replaced my entire water line going into the house. After being without water for nearly six weeks because I could not get a plumbing contractor to do the job--I stumbled across Kramer. I'm so glad I did! They were fair with their price, and they did an outstanding job! Not to mention, they started my job immediately and finished fast. They had all the big equipment to trench nearly 250 feet of water line. I'm highly impressed and highly recommend them for any plumbing work you may need. Specifically--Derek was fantastic! Thanks again, Derek and Kramer & Company. We now have water!!
Kurt Carlson
1663690467
Glenda Sue Morris
1662565013
Our master bath toilet was replaced and the waterline from the previous one was too short for the new one. Tim reset the seal, tightened all the screws, put the new line in and voila! It works great!
Stephanie Smith
1660666788
Very nice and polite technicians. Highly Recommend Kramer Co. !!!!!
Jim Palmer
1655342690
Mike and team are always prompt and professional. Highly recommend them!
Jim Langman
1654119887
Katherine Shook
1652807565
I highly recommend Kramer...Matt was honest, dependable and knowledgeable. He made the repair and then checked back a week later to ensure the quality of his work -- it was a complicated repair. He was professional and kind. I highly recommend Kramer!
Paula Prince
1649268935
Their service was fast, reasonable and professional. They helped me understand what was needed. Quick resolution, I'm totally pleased,.
Sarah Patron
1648721070
I so appreciate you guys getting to us so quickly when we had an emergency leak. I didn’t get the man’s name, as I had to leave and my family member stayed. But he was so amazing. Thank you so much!
Joel Wilson
1647488001
Everyone else was telling me, oh we will put you on the list sometime next week. I called Kramer at 8 a.m. They showed up about 2pm ( they tried to come at noon but I wasn't home) they had my hot water heater fixed in about 1 hour. At about 1/3 of the price I thought it was going to cost. I talked to Mike Kramer in the morning. He's the one that scheduled the repair. He sent his guy John over really courteous and polite professional and efficient I cannot recommend this company enough. I've already made a recommendation to my daughter. And I recommend them to you.
Patirica Tompkins
1642433937
Had a gas leak when trying to hook up new stove. Timothy did a marvelous job in finding leak and fixing. He was extremely professional very courteous. Can't say enough about the job he did.
Eric Lamont
1641230359
While its been some time since I worked with Kramer & Co Mechanical in July 2020, their HVAC repair has held up extremely well. They were able to quickly and fully diagnose the issue (which another HVAC company was unable to do), then proceeded to do a very thorough repair. I highly recommend working with them to anyone who needs HVAC help.
kenneth walker
1633126580
]The service this company gives is outstanding and great customer service and the knowledge this company has is at the top.
Lacey Estep
1624581710
Jesse
1624500731
The Kramer Team does great work. They do our plumbing and HVAC. Good quality workmanship and fair pricing.
Avie87
1624476542
Alex was amazing! Super professional, and upfront on everything he did. 10/10 will definitely use them and suggest them in the future!
Adrienne Conklin
1666987610
Came out when they were scheduled and went to get the correct parts right away to make the repair. Professional and reliable.
